Account Manager
Salary:
$70,000 — $80,000
Location:
Remote or Houston, TX
Job description
We are looking for a reliable and personable account manager to maintain our client accounts and serve as a primary point of contact for goodjuju. In this role, you'll focus on building long-lasting and mutually beneficial relationships while identifying opportunities to move our work forward. Successful candidates should have excellent communication and problem-solving skills.
Responsibilities
- Communicating with clients to understand their needs and explain product value
- Generate progress reports to give to clients and higher-ups within the organization
- Collaborating with internal departments to ensure client needs are met
- Work directly with CEO on business acquisition and company growth
- Develop and maintain CRM database
- Maintaining updated knowledge of company products and services
- Meet with the internal team to identify ways to improve the process for a better client and customer experience
- Staying up to date on industry trends
Requirements
- Proven work experience in account management roles
- Exceptional customer service
- Strong written and verbal communication skills
- Comfortable working with spreadsheets
- Strong proficiency in CRM software and database management
Benefits
- Unlimited PTO
- Unlimited Sick Leave
- 100% Coverage: health, dental, vision
- Paid holidays, birthdays, and employment anniversary
Apply
We're a studio focused on Black culture and meeting the disparities Black people face. All who understand that are welcome to apply. We're building a culture that prioritizes mental health and growth. We operate with respect, understanding, and collaboration.
The only way we can build a passionate and creative team is to make one that is diverse and open-minded. We strongly encourage those belonging to traditionally marginalized communities to apply.